Terms and Conditions
1. You must be a member of the website to participate in this promotion. By opting to participate, you agree to comply with these promotional terms and conditions, which are subject to and incorporate the website terms and conditions(including the Reward Rules).
2. This promotion is only available between Friday 1st December and Monday 25th December (the “Promotional Period”).
3. This promotion is only available for invited members. The promotion consists of a series of separate promotions comprising a prize draw at the end of each phase of the Promotional Period (each, a “Sub-Promotion”). You must be invited to the individual Sub-Promotion in order to participate in it, and you must opt into each Sub-Promotion separately. If you are not invited to a particular Sub-Promotion, you will be notified on attempting to opt in. Please note that you may be invited to participate in one Sub-Promotion but not another and that, if you opt into one Sub-Promotion, that will not mean that you have opted into any other Sub-Promotions. You can choose not to continue to participate in the remainder of this promotion if you find out that you are not eligible for a Sub-Promotion at any time. If you are not invited to one Sub-Promotion, you will still remain eligible to complete your participation in any Sub-Promotion that you opted into and to receive any prize/reward for which you qualify under that Sub-Promotion.
4. To participate in this promotion, you must:
be logged into your member account on the website;
opt in by opening a door on the promotions page on the day (during the Promotional Period) on which you wish to participate in this promotion and that day’s prize draw. This will reveal in respect of that day’s prize draw: (i) the prizes available under that day’s prize draw or sharepot, including the number of possible winners, the value of the prizes and any restrictions on the use of those prizes, as described more fully below; and (ii) the wagering and any other qualifying requirements; and/or
wager £15 (either as a single wager or as the aggregate of multiple wagers) on any games on the same day of the Promotional Period on which you opted in to participate in this promotion and that day’s prize draw or sharepot (Games played in demo mode are excluded from this promotion.); and
wager £15 (either as a single wager or as the aggregate of multiple wagers) on any games on any 10 (ten) days during the Promotional Period to get a share of 20,000 Free Spins . (Games played in demo mode are excluded from this promotion.)
5. You can earn a maximum of 10 entries into each daily prize draw.
Cash Prize Draw
6. If the door reveals a cash prize offer, on meeting the requirements set out above, you will be entered into a cash prize draw which will take place on the following day.
7. Members will be selected at random in respect of the relevant daily prize draw by a computer system from all eligible members, and each shall be awarded a withdrawable cash prize. The number and value of the cash prizes will vary as follows:
Cash Prize Draw A: 40 winners of £50 Cash Prizes.
Cash Prize Draw B: 40 winners of £70 Cash Prizes.
Cash Prize Draw C:
i. 5 winners of £50 Cash Prizes;
ii. 10 winners of £40 Cash Prizes;
iii. 10 winners of £30 Cash Prizes; and
iv. 55 winners of £20 Cash Prizes.
Cash Prize Draw D: 100 winners of £50 Cash Prizes.
Cash Prize Draw E: 10 winners of £500 Cash Prizes.
8. We will have the final decision over selection of each winner and this decision is final. No correspondence will be entered into.
9. Cash prizes do not have any wagering requirements, are withdrawable and do not have any expiry date within which to use or withdraw the cash.
Cash Sharepot
10. If the door reveals a Cash sharepot on meeting the requirements set out above, you will be eligible to receive a share of a guaranteed prize pot, which will vary as follows:
a. Cash Sharepot prize A – Share of £5,000 cash
b. Cash Sharepot prize B – Share of £5,000 cash
11. The share pot will be shared equally between all members who meet the wagering requirements.
12. We may increase the size of the share pot at any time during this promotion.
13. Any cash prizes will be credited within 72 hours of the end of the promotional period (following the end of each Promotional day).
Box Bonanza Prize Draw
14. If the door reveals a Box Bonanza offer, on meeting the requirements set out above, you will be entered into a prize draw which will take place on the following day for the chance to be awarded a Box Bonanza game (number and value set out below).
15. Members will be selected at random in respect of the relevant daily prize draw by a computer system from all eligible members, and each shall be awarded a Box Bonanza game. The number of the Box Bonanza games awarded and the maximum amount of cash prizes available under each Box Bonanza game will vary as follows:
Prize Draw A: 1 of 50 Box Bonanza games worth up to £50.
Prize Draw B:
i. 1 of 5 Box Bonanza games worth up to £50;
ii. 1 of 10 Box Bonanza games worth up to £40;
iii. 1 of 10 Box Bonanza games worth up to £30; and
iv. 1 of 55 Box Bonanza games worth up to £20.
Prize Draw C: 1 of 40 Box Bonanza games worth up to £50.
Prize Draw D: 1 of 50 Box Bonanza games worth up to £100.
Prize Draw E:
i. 1 of 10 Box Bonanza games worth up to £50;
ii. 1 of 20 Box Bonanza games worth up to £40;
iii. 1 of 20 Box Bonanza games worth up to £30; and
iv. 1 of 55 Box Bonanza games worth up to £20.
16. We will have the final decision over selection of each winner and this decision is final. No correspondence will be entered into.
17. The Box Bonanza game will be available to play within 72 hours of the prize draw taking place for 7 days, and a further 7 days after that if you contact our Customer Support Team.
18. To play the Box Bonanza game, you must click ’Play Game’ and select one of the three boxes presented on screen for the chance to win a cash prize.
19. The Box Bonanza game costs 10p to play. If you play the Box Bonanza game within the first 7 days of it being made available to you, we will waive the 10p payment. If you play the Box Bonanza game during the additional 7-day period after this, when you contact our Customer Support Team to request to play it, we will arrange for you to make the 10p payment.
20. Only one Box Bonanza game is available to play per member, per prize draw offering Box Bonanza games.
21. If you are a winner of a cash prize from a Box Bonanza game, this will be credited immediately and, in any event, within 72 hours of you selecting a box.
Joy Points Prize Draw
22. If the door reveals a Joy Points offer, on meeting the requirements set out above, you will be entered into a prize draw which will take place on the following day.
23. Members will be selected at random in respect of the relevant daily prize draw by a computer system from all eligible members, and each shall be awarded a Joy Points bundle. The number and value of the Joy Points will vary as follows:
Joy Points Draw A: 1 of 150 winners of 2,000 Joy Points; and
Joy Points Draw B: 1 of 100 winners of 1,500 Joy Points; and
Joy Points Draw C: 1 of 150 winners of 2,000 Joy Points.
24. We will have the final decision over selection of each winner and this decision is final. No correspondence will be entered into.
25. Joy Points will be credited to your member account within 72 hours of the prize draw.
26. Joy Points can be converted to cash in the Convert Points section of the website at a rate of £0.01 cash. Use of the Joy Points is subject to the Joy Point Rules (as updated from time to time) as available here. This includes the following: Reward Points will expire 90 days after the last eligible win recorded by us on your member account.
Free Spins Prize Draw
27. If the door reveals a Free Spins offer, on meeting the requirements set out above, you will be entered into a prize draw which will take place on the following day for the chance to be awarded Free Spins (number and value set out below).
28. Members will be selected at random in respect of the relevant daily prize draw by a computer system from all eligible members, and each shall be awarded Free Spins. The number of Free Spins awarded and the game they will be provided on will vary as follows:
Free Spins Draw A: 1 of 1,500 winners of 20 Free Spins on Fishin' Frenzy: Big Catch (10p value);
Free Spins Draw B: 1 of 3,000 winners of 10 Free Spins on Eye of Horus (10p value); and
Free Spins Draw C: 1 of 1,500 winners of 20 Free Spins on Fishin' Frenzy: Big Catch (10p value).
29. Free Spins will be released after completion of full wagering requirements within 72 hours of the end date.
30. The maximum amount of Free Spins that a member can claim each day is 10 or 20 Free Spins depending on the offer.
31. In the event the Promotion Offer expires without members completing full wagering requirement(s), no partial Free Spins award will be given.
32. Once the Free Spins have been credited, within 72 hours of the end date, players will receive a pop up in-game notification for players to click “Play” in order to receive Free Spins. Players have 7 days to click “Play” to receive the free spins, after which the Free Spins offered will expire.
33. After clicking “Play” members will instantly receive 10 or 20 Free Spins and have 7 days to use them, after which they will expire.
34. Free Spins are only available on:
Prize Draw A: Fishin' Frenzy: Big Catch;
Prize Draw, B: Eye of Horus; and
Prize Draw C: Fishin' Frenzy: Big Catch.
35. Winnings from Free Spins are paid as cash.
36. Free Spins value is 10p per spin and are non-transferrable to cash.
37. Free Spins do not guarantee winnings.
Win Spins Prize Draw
38. If the door reveals a Win Spins offer, on meeting the requirements set out above, you will be entered into a prize draw which will take place on the following day for the chance to be awarded Free Spins (number and value set out below).
39. Members will be selected at random in respect of the relevant daily prize draw by a computer system from all eligible members, and each shall be awarded Win Spins. The number of Win Spins awarded and the game they will be provided on will vary as follows:
Win Spins Draw A: 1 of 100 winners of 2 Win Spins on Ted Megaways (10p value);
Win Spins Draw B: 1 of 100 winners of 2 Win Spins on Fishin' Frenzy: Big Catch (10p value);
Win Spins Draw C: 1 of 100 winners of 2 Win Spins on Ted Megaways (10p value);
40. Win Spins is a game feature which guarantees each Win Spin credit will have unlimited spins until you win any amount.
41. Each Prize Draw Win Spins will be available to use on the following games:
Win Spins Draw A: on Ted Megaways;
Win Spins Draw B: on Fishin’ Frenzy: Big Catch; and
Win Spins Draw C: on Ted Megaways.
42. Each Prize Draw will take place the day after the same Prize Draw entry period ends. Winners will be selected via a randomised computer system from all eligible entries, and each shall be awarded a prize as listed above. We will have the final decision over the selection of each winning entry and this decision is final. No correspondence will be entered into.
43. Those members who are awarded a prize will be notified by email within 72 hours of each Prize Draw.
44. If you are a winner, any prize will be credited immediately and, in any event, within 72 hours of being notified of winning (the “Win Spins Award”).
45. After receiving the Win Spins Award, you will instantly receive a pop up in-game notification on the relevant game listed above. You will need to click “OK” in order to accept your Win Spins.
46. After clicking “OK”, members will instantly receive their Win Spins and have 7 days to click “Play” to use them, after which they will expire.
47. Winnings from Win Spins are paid as cash.
48. Win Spins value is £0.10 per spin and are non-transferrable to cash.
Lifestyle E-Voucher Prize Draw
49. If the door reveals a Lifestyle Voucher offer, on meeting the requirements set out above, you will be entered into a prize draw which will take place on the following day for the chance to be awarded a Lifestyle Voucher (number and value set out below).
50. The Lifestyle Vouchers available to be won in each prize draw are 25 Lifestyle Vouchers to the value of £50 each.
51. 25 members will be selected at random in respect of the relevant daily prize draw by a computer system from all eligible members on the following day.
52. If you are a winner of a Lifestyle Voucher prize:
We will send the prize to the email address we currently hold for you.
We won't be liable if any prize fails to reach you or you cannot take it for reasons beyond our control, or if any prize is damaged during delivery.
It is your responsibility to pay any and all applicable taxes on prizes.
A prize will not be awarded to you if, for any reason, to do so would be unlawful.
53. All Lifestyle Vouchers are provided by third party suppliers who will be clearly identified on the voucher. Experience bookings will be subject to that third party’s terms and conditions and may be subject to availability and restrictions may apply on the days and times that vouchers can be redeemed.
54. We shall not be responsible to any winner of an e-voucher prize nor do we have any control in any way for delivery of or the quality and condition of parts of the prizes that are provided by third party suppliers. All queries or issues with respect to these parts of the prizes should be directed to the applicable supplier.
55. Unless otherwise stated: (i) all spending money and other expenses are costs for the Lifestyle Voucher winner and are not provided as part of the prize.
56. The prize is also subject to any restrictions and terms and conditions imposed by the provider of each element of the prize and event organisers, as applicable.
57. If any prize is or becomes unavailable we may substitute it with an alternative of equal or greater value. Specifications are also subject to change.
58. Unless we agree otherwise, no alternative prize will be given and the prize is non-transferable and non-exchangeable.
59. We shall not be responsible to winners nor do we have any control in any way for delivery of the prizes or for the quality and condition of prizes. All queries or issues with respect to the prizes should be directed to: Customer Support Team.
Grand Free Spins Sharepot
60. On meeting the requirements set out in paragraphs 4a.and d. above you will be eligible to receive a share of a guaranteed 20,000 Free Spins.
61. The sharepot will be shared equally between all members who meet the above requirements.
62. We may increase the size of the share pot at any time during this promotion.
63. The Free Spins will be available to redeem in accordance with paragraphs 65 and 66 below within 72 hours of them being awarded. You will then have 7 days to use them, after which they will expire.
64. After the Free Spins becomes available to redeem in accordance with paragraph 65 and 66 below and the winners open the relevant game outlined in paragraph 66, they will instantly receive a pop up in-game notification to click “Opt-in” (the “Pop-up”) in order to redeem the Free Spins awarded.
65. Members will have 7 days from the day the Pop-up appears for the first time to click “Opt-in” to accept the Free Spins, after which the Free Spins offered will expire. Once accepted, members will then have another 7 days to use the Free Spins. If not used within that time, the Free Spins will cease to be available.
66. Free Spins are only available on: Crabbin' for Christmas.
67. Winnings from Free Spins are paid as cash.
68. Free Spins value is 10p per spin and are non-transferrable to cash.
69. Free Spins do not guarantee winnings.
General
70. Those members who are awarded a prize will be notified by either email, telephone or SMS within 72 hours of the prize draw. We may verify your eligibility and check your identity. If you have been asked for proof of your identity and/or your eligibility, your failure to provide such proof within a reasonable time could result in disqualification or the withdrawal of any prize. What constitutes a ‘reasonable time’ will depend on the prize in question. For example, if the prize is not time sensitive e.g. a tablet, you will have 30 days in which to provide the necessary information. If the prize is time sensitive e.g. tickets to a concert this Saturday, you will likely have a shorter time in which to provide the necessary information to ensure we have enough time to receive the information and allocate the tickets in time. We will notify you if any proof regarding your identity and/or eligibility is required and the timeframe for providing this information when you are notified that you have won a prize.
71. We will not be liable to you if you suffer loss or inconvenience because of the failures of persons or systems that we do not directly control, such as mobile phone network operators, internet service providers, software providers and telephone traffic handlers. These promotional terms and conditions do not affect the rights that are granted to you as a consumer by the law.
72. Any member who is self-excluded will not be eligible to participate in this promotion. Members who self-exclude: (i) during the timeframe of this promotion; or (ii) after the timeframe of this promotion but before any prize/reward is credited, will not be eligible to win/receive any prize/reward.
73. Where we have a regulatory obligation to do so (including where we have concerns regarding the level of your gambling), we may take those actions set out in section 10.5 of the website terms and conditions. This includes excluding you from this promotion (whether you have already opted-in to the promotion or not) which may result in you no longer being eligible to win/receive any prize/reward.
74. If you fail to comply with these promotional terms and conditions or the website terms and conditions, we will void your prize/reward and any related winnings in your member account. If you seriously breach these promotional terms and conditions or the website terms and conditions, we reserve the right to close your member account.
75. Where your account is closed in accordance with the website terms and conditions and you have not used your prize/reward (excluding any withdrawable cash prize/reward), we will void such prize/reward (and your participation in this promotion).
76. Your deposit balance and winnings (if any) are withdrawable at any time during this promotion, subject to our rights to temporarily withhold payments as further set out in section 5 of the website terms and conditions.