Deposits, Wins, and Withdrawals: Exactly How Your Money Works at Jackpotjoy

Wondering how your money works at Jackpotjoy? Find out all you need to know
14th June 2024

Discover How Your Money Works at Jackpotjoy


 Whether it's about depositing credits or withdrawing your winnings, it's important to us to keep you updated on our transaction processes, so you know exactly what’s happening with your money.  

Everything you need to know is right here, in this handy blog. So, sit back, get comfortable, and let's explore how your money works.  

Deposits made simple

Making a deposit into your account couldn't be easier. Just head over to the "Deposit" button at the top of our home page or swing by Menu > My Account > Deposit Funds. The minimum deposit for each transaction is £10. It's as simple as that! 

The exact deposit limits depend on your chosen payment method.  Check out the payment methods below and the maximum amounts you can deposit from each one in a single transaction:  

  • Debit Cards: £10,000 
  • PayPal: £5,500 
  • Apple Pay: £5,000 

We know not every player is the same, which is why we also have a handy tool for you to set your own deposit limits if you want. Take a look at our Responsible Gambling toolkit for more information.  

Setting up your payment methods

At Jackpotjoy, we like to keep things flexible. That's why we accept a range of payment methods, including Visa Debit, Visa Electron, Mastercard, and Apple Pay for our iOS and macOS. Just bear in mind that each payment method can only be linked to one account at a time. 

 When setting up your account for the first time, you'll be asked to register a payment method. Don't worry if you want to switch things up later – simply go to My Account > Deposit Funds > Add Method to make changes. 

 Remember, if your playing balance is above £50 or you have pending withdrawals, you'll need to clear those first. For more details, our Help Centre is always here to give you a hand. 

We always recommend registering payment methods in your own name. And, if you're wondering why you can't change the cardholder's name, the answer is simple – it's one of our ways of keeping things safe by ensuring that only you will have access to your personal accounts and transactions.   

How to withdraw your winnings

You've had a blast playing our fabulous games, now it's time to cash out those winnings! Once your account balance reaches £10 or more, you can request a withdrawal. There are no wagering requirements or pending verifications involved – just your winnings making their way straight into you.  

To withdraw your cash, simply navigate to My Account > Withdraw, choose the amount you want, and select your preferred withdrawal method. Easy-peasy! 

The limited amount you can withdraw and the time it takes to process, depends on your chosen method. All our withdrawals usually take between 4 to 24 hours to process. Here's a quick overview: 

  • Visa Debit: £10 minimum, £25,000 maximum per transaction  
  • Mastercard Debit: £10 minimum, £25,000 maximum per transaction  
  • Apple Pay: £10 minimum  

Curious about the status of your withdrawal? No problem at all. Just head over to My Account > History > Payment History to keep tabs on your cash flow. We also use status labels like Pending, Processed or Success, to keep you updated about your withdrawals.  

Need help? We've got your back

If you ever need support along the way, our friendly Customer Support Team is always here for you, 24/7. Just drop us a line, and we'll get things sorted as soon as possible. 

Your payment details are in safe hands here at Jackpotjoy. We always apply top security measures, including 128-bit SSL Digital Encryption, to safeguard your personal information. Plus, we've partnered with a top-notch fraud checking service to keep scammers away. 

Wondering how you can keep things safe from your end? Take a look at our security tips below: 

  • Keep your login details under lock and key. 
  • Change your password regularly. 
  • Avoid using the same password across multiple sites. 
  • Consider using Autofill to store your login details securely. 
  • Never leave your account logged in when stepping away from your device. 

 Jackpotjoy is your ticket to a welcoming community that's bursting with entertainment. With easy deposits, withdrawals, and extra security, we've got everything you need to relax and enjoy your game of online bingo. Join us today and let the fun begin! 

Still want to know more about your payments? Just head to our Help Centre to find more information or check out our blog to learn more about the world of Jackpotjoy.