How Safe Is Online Bingo?

3rd November 2022

How Safe Is Online Bingo?

Playing bingo online should be a fun, stress-free experience that offers ultimate security for all players. There are numerous factors that you should consider when deciding where to play and how trustworthy that bingo site might be. Read on for our top tips for staying safe while playing online bingo:

1. Check for a gambling licence

For an online gaming company to be safe, they must first and foremost hold a gambling licence. Not only does this prove that they have been subject to government checks, it is also testament to the fact that they comply with gambling laws and regulations. 

It is vital that you check for this before joining and depositing on any gaming site. Gambling licence information should be clearly visible on a company’s home page as well as in their privacy policy, and you should be wry if it is not!  

2. Player Safety

Our players’ safety is paramount and at the heart of everything we do at Jackpotjoy. All personal information is kept safe using the latest, leading security technology and we assume full responsibility for protecting and managing our members’ account balances - as should all legitimate bingo sites. 

To ensure that each and every player has a safe and enjoyable gaming experience, we accept a number of payment methods and offer various deposit and withdrawal options. Other measures that we have in place to create a happy and healthy environment for all our players include session reminders, 24/7 customer services and account cool off periods. Check out the video below for more information about the responsible gambling tools available to you at Jackpotjoy.  

 3. A Cherished Community  

Any online bingo fan will know that part of the fun is getting to know fellow players and hosts in sociable chat rooms. At Jackpotjoy, we take true pride in our chat rooms and the welcoming atmosphere that members know and love. As well as enjoying a good ole chinwag, you can rely on chat hosts to help with any questions or queries, and even get involved in their exclusive chat games for more chances to win!  

More often than not, reputable bingo sites have loyal followings and a large online community is testament to this. Check out available chat boards, forums and reviews before signing up to help find the right community for you.  

4. Customer Services 

Any safe bingo site should be easily accessible, hence why Jackpotjoy members can take comfort in our 24/7 Customer Support. Whether you prefer to get in touch via live chat, email or telephone, our friendly support advisors are on hand to help with any questions or queries that you may have 24 hours a day, 365 days a year.  

As a first port of call, our comprehensive Help Centre covers topics including payments; promotions; account information; responsible gaming; technical issues; games; security and verification; and general questions. Here you will find answers to all our FAQs and can search for your own question using the search box. 

5. Total Transparency  

If you’re concerned whether a bingo site is as safe as it seems, we suggest looking at its wider online presence. This will give you a bigger picture of how well known the company is, how respected it is and, more importantly, how compliant it is. In short: the more visible a company is, the more trustworthy it is likely to be. 

Jackpotjoy, for example, has a large social following on both Facebook and Instagram, where we hold frequent games and competitions with real money prizes. We have also scooped a number of awards over the years – not least ‘Bingo Operator of the Year’ at the EGR Operator Virtual Awards 2020 and ‘Socially Responsible Marketing Campaign’ at the EGR Marketing & Innovation Virtual Awards 2021.